Terms & Conditions star 8 — Malaysia Platform Terms of Use

Welcome to Star 8. These Terms & Conditions ("Agreement") constitute a legally binding contract between you ("Member" or "User") and Star 8 ("Platform", "We", "Star 8"). This Agreement governs your use of all services, games, promotions, and features available on the Star 8 platform.

By performing any of the following actions, you are deemed to have read, understood and fully agreed to all terms stated in this document:

• Registering a new account with star 8
• Logging in to an existing account
• Making a first deposit or withdrawal
• Playing any game on the Star 8 platform
• Claiming any star 8 bonus or promotion

Star 8 services are available only to individuals who meet all of the following eligibility requirements without exception:

• Aged 18 years of age or above at the time of registration
• Having full legal capacity to enter into a binding contract
• Is not an individual designated as a Politically Exposed Person (PEP) who is not permitted
• Has never been banned or barred from the star 8 platform previously
• Acting on your own behalf and not as a representative or agent of any other party

Each user is only permitted to hold one (1) active account at Star 8 at any time. Multiple accounts registered by the same individual — whether using different personal details, phone numbers, or payment methods — are strictly prohibited and will result in the closure of all associated accounts.

By registering and using your star 8 account, you agree to:

• Providing accurate, complete and up-to-date information at all times
• Keeping your account password confidential and not sharing it with anyone
• Notify Star 8 immediately if you suspect any unauthorised access to your account
• Updating your account information whenever any changes occur
• Taking full responsibility for all activity that occurs within your account

Star 8 accepts all major Malaysian payment methods for members' convenience. All financial transactions on star 8 are processed in MYR only.

Accepted payment methods at Star 8 include: Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX (Maybank2u, CIMB Clicks, Public Bank, RHB, Hong Leong Bank). All withdrawals will be returned to the same payment method used for the deposit.

Star 8 offers a variety of bonuses and promotions from time to time to enhance members' gaming experience. Each bonus is subject to the following conditions unless stated otherwise in the specific terms of the relevant promotion:

• All bonuses come with clearly stated wagering requirements that are disclosed before you claim them
• Bonuses are eligible for one member, one account, one device, one IP address and one payment method only
• Star 8 reserves the right to void any bonus claimed using misleading information or methods
• VIP Cashback is calculated based on net daily losses and credited automatically before 10:00 AM the following day
• Bonuses that remain unused within 30 days of being credited will expire automatically

All games on star 8 — including slots, live casino (baccarat, roulette, blackjack), lottery, and other games — are operated using a random number generator (RNG) that has been independently audited and certified for fairness.

• Game results are final once a round or spin is completed
• Any technical failure that disrupts gameplay will result in the affected round being voided and the wager refunded
• Star 8 is not liable for any losses resulting from connectivity issues on the member's end
• The use of automated software, bots or any tools that provide an unfair advantage is strictly prohibited
• Star 8 reserves the right to void any winnings obtained through illegitimate means or by exploiting system bugs

Star 8 Sports Betting covers over 30 sports including football (Malaysia Super League, EPL), badminton, e-sports, tennis, basketball, and more. The following specific conditions apply to all Sports Betting activity:

• Confirmed bets are final and cannot be cancelled except in specific circumstances as determined by star 8
• If a match is cancelled before it begins, all bets will be refunded to the member's account
• Matches that start but are stopped before reaching the minimum required duration will result in bet cancellation
• Live betting odds may change at any time — the odds that apply are those confirmed at the time the bet is placed
• Star 8 reserves the right to limit or reject bets from members suspected of fraud or collusion

The following are strictly prohibited on the Star 8 platform and may result in immediate account closure, funds freeze and potential legal action:

• Registering more than one account
• Providing false information or forged documents
• Using automated software, bots or manipulation tools during gameplay
• Money laundering through the star 8 platform
• Collusion between players to manipulate the system
• Exploiting bugs or system vulnerabilities to gain an unfair advantage
• Threats or abusive behaviour directed at Star 8 support staff
• Allowing minors to use your account

Members may close their Star 8 account at any time by contacting our support team. Star 8 reserves the right to suspend or close an account if:

• A breach of any part of these Terms & Conditions has occurred
• Suspected fraudulent activity or money laundering
• False information found in the account
• Account inactive for more than 12 consecutive months

If an account is closed for valid reasons, any remaining balance will be returned to the member upon completion of the investigation, subject to there being no outstanding claims.

Star 8 is committed to protecting your personal data and operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). The data we collect is used solely for:

• Identity verification and account security
• Processing of financial transactions
• Service and user experience improvements
• Account and promotional communications (with your consent)
• Compliance with legal and regulatory requirements

For full details on how Star 8 uses and protects your data, please refer to Privacy Policy of ours that is available separately.

To the extent permitted by applicable Malaysian law, Star 8 shall not be liable for:

• Indirect, consequential, or punitive losses arising from the use of the star 8 platform
• Service disruptions caused by factors beyond our control (force majeure)
• Losses arising from failure of the member's own equipment, software, or internet connection
• Unauthorised access to your account resulting from your own negligence

Star 8 is committed to responsible gambling and considers it a core platform obligation, not merely a regulatory requirement. We provide the following self-management tools for all members:

• Daily, weekly, and monthly deposit limits that you can set yourself
• Loss limits that can be set to protect your bankroll
• Play time limits with automatic reminders
• Cooling-off options ranging from 24 hours to 6 months
• Permanent self-exclusion for those who need serious assistance

For more information on available support resources, please visit the Responsible Gambling ours.

Star 8 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Members will be notified of any material changes via:

• In-platform notifications on Star 8 upon login
• Email to the address registered to your account
• Prominent notice on the star8.click homepage

Continued use of the star 8 platform after any changes take effect will be considered acceptance of the revised terms. The "Last Updated" date at the top of this document will be updated each time a change is made.

If you have any questions, concerns or complaints regarding Star 8's Terms & Conditions, our team is ready to assist you through the following channels:

• Live Chat within the Star 8 platform (24/7 — response within 2 minutes)
• Email: support@star8.click (response within 2 business hours)
• WhatsApp (Platinum VIP members and above only — via the number provided by your personal manager)